Agentic Commerce: How AI Shopping Agents Are Changing Retail
AI agents are shopping on behalf of customers. Discover how this shift affects merchants, checkout flows, and the future of commerce.
Insights on AI, eCommerce, marketplaces, product management, and digital transformation.
AI agents are shopping on behalf of customers. Discover how this shift affects merchants, checkout flows, and the future of commerce.
Aligning engineering, design, and business for eCommerce product success.
Moving beyond collaborative filtering: how modern ML models improve personalisation and drive revenue.
When to build your own marketplace versus selling on existing platforms.
UCP is a universal commerce language that lets AI shopping agents talk to merchant systems in a consistent and secure way. One of the first serious attempts to create scalable infrastructure for agentic commerce.
Benefits and trade-offs of decoupling frontend from commerce backend.
Reducing abandonment with one-page checkout, guest checkout, and payment options.
Titles, images, descriptions, and pricing that win the buy box and attract buyers.
Our security mindset is still stuck in a pre-AI world. AI introduces completely new risks — memory poisoning, prompt injection, model extraction — that most organisations are unknowingly exposed to.
Strategies for solving the cold-start problem in two-sided marketplaces.
Practical guide to using large language models for search, support, and conversion optimisation.
When engineers, designers, and product aren't aligned on done, deadlines slip. One simple habit that fixes it.