eCommerce
Omnichannel Commerce: Unifying Online and Offline
POS integration, inventory sync, and unified customer view.
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Blog
Insights on AI, eCommerce, marketplaces, product management, and digital transformation.
eCommerceLinkedIn
ChatGPT x Shopify: The Future of Conversational Commerce Is Here
The integration of Shopify into ChatGPT Atlas transforms discovery to purchase in a single chat. For merchants, it offers plug-and-play exposure to ChatGPT's vast user base.
Prasanth Subramanian•→ Read on LinkedIn
Product Management
Building Cross-Functional eCommerce Teams
How to structure product, engineering, and design for marketplace and retail products.
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AI
AI-Driven Checkout Optimisation
Reducing friction and abandonment with intelligent form completion and payment flows.
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eBay
Selling on eBay and Amazon: Multi-Channel Strategy
Managing inventory, listings, and orders across eBay and Amazon without chaos.
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Marketplaces
Marketplace APIs: Integration Patterns and Pitfalls
Common patterns for integrating with Amazon, eBay, Etsy, and custom marketplaces.
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eCommerce
Subscription eCommerce: Models and Platforms
Recurring revenue models and the tech stack that powers them.
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Marketplaces
Driving Liquidity in Early-Stage Marketplaces
Tactics for increasing supply and demand when you're starting out.
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AI
AI in Customer Service: Automation Without Losing the Human Touch
Balancing chatbots, deflection, and escalation for better CX and lower cost.
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Product Management
MVP Strategies for eCommerce Startups
What to build first when launching a new marketplace or D2C brand.
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eCommerce
BigCommerce API: Building Custom Experiences
Extending BigCommerce with custom apps and integrations.
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eBay
eBay Promoted Listings: ROI and Strategy
When promoted listings pay off and how to optimise ad spend.
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