Connecting your store to carriers, 3PLs, and fulfilment centres requires clean integration. Here are best practices.
Order Flow
Push orders from eCommerce to OMS or 3PL. Use webhooks for real-time. Validate address and inventory before sending. Handle split shipments and backorders.
Tracking and Visibility
Pull tracking from carriers. Update order status in store. Expose tracking to customers. Use carrier APIs or aggregation (e.g. ShipStation, Shippo).
Returns
Reverse logistics: return labels, RMAs, restocking. Integrate with 3PL for return processing. Update inventory and order status. Refund flow.
Rely Tech Serve helps with logistics integration. Contact us for support.